Updated February 1, 2021
When purchasing a product or service from any of the companies that are part of the Park Education network, you provide us with your personal data so that we can make the hiring of our products and services possible and to deliver the best experience possible. At Park Education, privacy, security and transparency are core values ??and we will always adopt the best practices to ensure the confidentiality and integrity of your personal data.
Your personal information may be collected in three ways:
Directly provided by you: When you interact with our services or products by informing your personal data, on our website, in our application or when you open our email communications;
Directly provided by you or guardians: When you, your parents or legal guardians or the Park Education unit you have hired (including your teacher) disclose personal information for registration in our systems to use the services;
Automatically: When we collect application and system log data, which
may include: the Internet protocol (IP) address; the name of the connection provider (responsible for providing the internet); connection type (wired or Wi-Fi); the type of browser used (browsing information); language of the browser and operating system you use; usage information (exercise responses and interactions); longitude / latitude geolocation of a device (mobile); the type of device used; navigation information from other websites; dates and times; unique device identifiers as well as hardware or operating system device identifiers (eg, IDFA for iOS and AAID for Android); the region where your device is located; network your device is connected to; SDK data; engagement data; geo-IP data; the mobile operator (if available); the app you came before and visited after; We also collect personal information such as your name, address, telephone number and email address.
The personal information collected will depend on the activity you are linked to in the Park Education network. So:
Information relating to the audience, such as APP traffic, User navigation and the most visited pages, is intended for statistical surveys, aiming at the continuous improvement of our applications and better meeting the needs of its Users.
It is important to emphasize that the User must take certain precautions when accessing the secure area, such as:
The Park Education network uses your personal data in order to provide a high quality service and offer you the best products. We detail below the purposes for which we use the
your personal data:
Your personal information will be shared in specific situations. The sharing of your data can be done with companies that make up the Park Education network, with third-party partners and with authorities, when necessary. Whenever carried out, data sharing will be carried out within the limits and purposes of our business and in accordance with what is authorized by applicable law. Your data will not be subject to any commercialization or commercial transaction with the purpose of obtaining financial advantages.
Your data can be shared with:
From time to time, we may use the personal data in our custody to send you marketing communications. This hypothesis will only occur when:
Attention: We will not send marketing communications to a user who has chosen not to receive them, and we will not forward marketing communications to any individual 12 years of age or younger registered to use our services and products.
To be clear, we may, to the extent permitted by applicable law, collect or create information that is not personal information, such as aggregated datasets and other generalized information, including information about navigation, usage and interactions, and unidentified personal information that does not disclose your information. identity. We retain the right to use and disclose information that is not personal information in any manner permitted by law.
Your personal data will be kept in our databases while you are a Park Education customer or user and during the use of our products and services, we will keep your personal data on file only for the time reasonably necessary to meet the objectives set with you. At all times, they will be kept in a safe and controlled environment.
When applicable, and even after cancellation of your service or login, we may store your personal data for an additional period of time for auditing purposes, compliance with legal or regulatory obligations, for the regular exercise of Park Education's rights or also by period required in accordance with the legal basis that justifies the retention of data.
As of the entry into force of the LGPD, you, as the holder of personal data, can exercise your rights vis-à-vis the controllers of your personal data. Therefore, you have rights relating to your personal information, including:
If access to our services has been given through a commercial partner (such as educational institutions) the request to exercise these rights must initially be requested directly from this partner (through the appropriate channel), at the headquarters the facility or by such other means as the Park Education network facility establishes. For other situations, the request to exercise rights must be sent to firstname.lastname@example.org.
Some or all of your personal data may be transferred abroad, for example when they are stored by Park Education on cloud computing servers located outside Brazil. For this, Park Education complies with all requirements established by current legislation and adopts the best security and privacy practices to ensure the integrity and confidentiality of your personal data.
We may record the activities you carry out when using our application, website or blogs, creating, where possible and applicable, logs (records of activities carried out on the websites and applications and services) which will contain: the IP address, access and actions performed by you on the service provided, date and time of each action performed and information about the device used, such as operating system version, browser and geolocation.
We may also use certain technologies, our own or third parties, to monitor the activities carried out while you access our websites and blogs, such as:
Cookies: are internet files that temporarily store what you are visiting on the network. Park Education has cookies on its websites, applications and blogs and also receives information from partners regarding cookies placed on their respective websites. Cookies can be used for a variety of purposes, including remembering you and your preferences, persisting information related to your activities on the website you visit, or collecting information that can be used to deliver content in a personalized way. Our websites may also use locally stored objects to provide certain content.
Web beacon: Web beacon is a technique that allows you to map who is visiting a particular web page, identifying their behavior with different websites or web servers.
Analytics tools: These tools may collect information such as how you visit a website, including which pages and when you visit those pages, and other websites that you have visited before, among others.
We maintain adequate technical and organizational measures to prevent any unauthorized access, accidental or unlawful situations of destruction, loss, alteration, communication or any form of inappropriate treatment of personal data. This includes the physical, electronic and administrative procedures necessary to protect the integrity, access and use of data.
Remember that the processing of your personal data is a necessary condition for us to provide our services and deliver our products to you. If you have questions about any of the terms explained here, we are available through our service channels to help you.
Nosso endereço postal é: Park Idiomas Franchising Ltda. Av. Rondon Pacheco, 4175, sala 01, Cazeca, CEP: 38450-050 Uberlândia/MG.
Park Education's privacy team can be reached via email: email@example.com.